Known Issues

Issue Resolved: Don’t change PCard transactions with grant worktags after approval

Known Issue: Changing a PCard transaction that has grant worktags after it’s been approved causes imbalances in revenue and expenses. Estimated Time to Resolution: Resolved. Details: Workday has corrected this problem. PCard transactions can now be updated using the Change option via the approved PCard transaction’s related actions button. The Adjust Accounting option using the related […]

Categories: Uncategorized

Issue Update: Workday outage July 26

Known Issue: As reported earlier , we are experiencing an unplanned service interruption to Workday for WSU. Workday is working to resolve this as quickly as possible. Estimated Time to Resolution: Unknown. We will post another update by 9:30 p.m. and link back to this post.

Categories: Workday

Issue Update: Workday outage July 26

Known Issue: As reported earlier, we are experiencing an unplanned service interruption to Workday for WSU. Estimated Time to Resolution: Unknown. We will post another update by 8:50 p.m. and link back to this post.

Categories: Workday

Issue: Workday outage July 26

Known Issue: We are experiencing an unplanned service interruption to Workday for WSU. We are actively working with Workday to resolve this issue, and will post any updates on the Modernization home page. Estimated Time to Resolution: Unknown. We will post another update by 8:20 Pacific Time today.

Categories: Workday

Issue Resolved: Confluence Outage

Known Issue: The earlier Confluence outage preventing users from accessing support materials is resolved. The Workday Knowledge Base should be functioning as expected. Estimated Time to Resolution: Resolved.

Categories: Workday

Issue: Confluence Outage

Known Issue: Confluence is currently preventing users from accessing knowledge base articles and reference guides. The Workday Knowledge Base is affected. Estimated Time to Resolution: Unknown Details: A system-wide Confluence outage is preventing users from accessing support materials, including those in the Workday Knowledge Base. This outage does not impact Jira. Users can still successfully […]

Categories: Workday

Issue Resolved: Reports unable to download from Workday

Known Issue: Workday is no longer experiencing issues preventing exporting reports to Excel. Estimated Time to Resolution: This issue is resolved. Some instability may continue throughout the afternoon. Workday and WSU will continue to monitor the situation. Details: As reported earlier, custom reports (any report beginning with “CR”) were unavailable to download as Excel files […]

Categories: Workday

Issue: Reports unable to download from Workday

Known Issue: Workday is currently experiencing issues preventing exporting reports to Excel. Estimated Time to Resolution: Unknown; Workday is actively investigating and will provide an update in the early afternoon. Details: Currently in Workday, custom reports (any report beginning with “CR”) are unavailable to download as Excel files from Workday. Users are receiving the following […]

Categories: Workday