Beginning Friday, May 3, all information related to currently active and future Known Issues for Workday and other Modernization projects will move from the Modernization website to the Workday Knowledge Base and Service Desk. Visit the new home of Known Issues here. The new location of Known Issues and Resolutions allows WSU to better protect […]
Resolved Issue: The Workday Reference Guides are now available through the Workday Service Desk. Update: 3:17 pm 3/21/24 – ITS installed a fix and the guides are now visible through the Workday Service Desk. Action Needed: If you still see an error message or the content does not load, you may need to reset your […]
Known Issue: The Edit and Approve Time page is currently failing to load for workers in locations with a Daylight Savings Time (DST) change in the selected period. Time to Resolution: 3/16/24. Impacted Security Roles: Time Approvers, HR Partners Update: Workday delivered a fix during their regular weekly scheduled service update. Details: Workday has notified […]
Updated: 2/26 Known Issue: Workday was aware of an issue where workers within an inherited supervisory organization were not visible on an org chart. Time to Resolution: Workday deployed a fix during their regular weekend update on 2/23. Impacted Security Roles: HR Partners, Managers with inherited supervisory organizations. Details: Workday is aware of an issue […]
Known Issue: Workday is aware some users may receive an error when they skip a business process task from their My Tasks using the gear icon. Time to Resolution: Workday will deploy a fix during the regular weekend update on 2/3. Details: Workday is aware of an issue where some users may receive the following […]
Issue: Workday was seeing internet connectivity issues in the data center that houses WSU’s Workday production tenant. Time to Resolution: Resolved Details: Workday identified an issue with a 3rd party provider of Internet Services (ISP) that services the data center that houses WSU’s Workday production tenant. Workday has routed all systems off that ISP and […]
Known Issue: We’ve been alerted to an issue where some users are unable to access Workday. At this time, Workday appears to be working normally for WSU. Time to Resolution: Resolved Details: Workday is currently seeing widespread internet connectivity issues in the data center that houses WSU’s Workday production tenant. While Workday is functioning normally […]
Known Issue: An issue with data in the Position Budget Sheet has been reported and a maintenance activity has been scheduled for Friday, 11/17 to fix the issue. Time to Resolution: Resolved Details: A fix was deployed on 11/17 that resolved a data issue in the Position Budget Sheet that was discovered to be the […]
Issue: On the afternoon of Friday, November 17, we received a report that when using Workday Search, a WSU user received the following error: “The widget ‘federatedSearchResults’ was not found! It is probably configured incorrectly.” As of 11/20, no more errors have been reported. Time to Resolution: Resolved Details: If users experience an error when […]
Known Issue: We’ve been alerted to a potential error involving the Workday Search bar and Federated Search functionality. Time to Resolution: Workarounds are available for this issue below. Details: On the afternoon of Friday, November 17, we received a report that when using Workday Search, a WSU user received the following error: “The widget ‘federatedSearchResults’ […]