Resolved Issue: The Workday Reference Guides are now available through the Workday Service Desk. Update: 3:17 pm 3/21/24 – ITS installed a fix and the guides are now visible through the Workday Service Desk. Action Needed: If you still see an error message or the content does not load, you may need to reset your […]
Known Issue: The Edit and Approve Time page is currently failing to load for workers in locations with a Daylight Savings Time (DST) change in the selected period. Time to Resolution: 3/16/24. Impacted Security Roles: Time Approvers, HR Partners Update: Workday delivered a fix during their regular weekly scheduled service update. Details: Workday has notified […]
Updated: 2/26 Known Issue: Workday was aware of an issue where workers within an inherited supervisory organization were not visible on an org chart. Time to Resolution: Workday deployed a fix during their regular weekend update on 2/23. Impacted Security Roles: HR Partners, Managers with inherited supervisory organizations. Details: Workday is aware of an issue […]
Known Issue: Workday is aware some users may receive an error when they skip a business process task from their My Tasks using the gear icon. Time to Resolution: Workday will deploy a fix during the regular weekend update on 2/3. Details: Workday is aware of an issue where some users may receive the following […]
Issue: Workday was seeing internet connectivity issues in the data center that houses WSU’s Workday production tenant. Time to Resolution: Resolved Details: Workday identified an issue with a 3rd party provider of Internet Services (ISP) that services the data center that houses WSU’s Workday production tenant. Workday has routed all systems off that ISP and […]
Known Issue: We’ve been alerted to an issue where some users are unable to access Workday. At this time, Workday appears to be working normally for WSU. Time to Resolution: Resolved Details: Workday is currently seeing widespread internet connectivity issues in the data center that houses WSU’s Workday production tenant. While Workday is functioning normally […]
Known Issue: An issue with data in the Position Budget Sheet has been reported and a maintenance activity has been scheduled for Friday, 11/17 to fix the issue. Time to Resolution: Resolved Details: A fix was deployed on 11/17 that resolved a data issue in the Position Budget Sheet that was discovered to be the […]
Issue: On the afternoon of Friday, November 17, we received a report that when using Workday Search, a WSU user received the following error: “The widget ‘federatedSearchResults’ was not found! It is probably configured incorrectly.” As of 11/20, no more errors have been reported. Time to Resolution: Resolved Details: If users experience an error when […]
Known Issue: We’ve been alerted to a potential error involving the Workday Search bar and Federated Search functionality. Time to Resolution: Workarounds are available for this issue below. Details: On the afternoon of Friday, November 17, we received a report that when using Workday Search, a WSU user received the following error: “The widget ‘federatedSearchResults’ […]
Known Issue: An issue with data in the Position Budget Sheet has been reported and a maintenance activity has been scheduled for Friday, 11/17 to fix the issue. Time to Resolution: Friday, 11/17 Details: A data issue in the Position Budget Sheet has been reported and after review was discovered to be the result of […]