Resolved: Workers Within Inherited Supervisory Organizations Are Not Visible On Org Chart

Updated: 2/26

Known Issue: Workday was aware of an issue where workers within an inherited supervisory organization were not visible on an org chart.

Time to Resolution: Workday deployed a fix during their regular weekend update on 2/23.

Impacted Security Roles: HR Partners, Managers with inherited supervisory organizations.

Details: Workday is aware of an issue where workers within an inherited supervisory organization are not visible on the People View org chart when accessed via the Team button on an employee’s profile. Workday will deploy a fix during the regular weekend update on 2/23.

Workaround: Go to the supervisory organization by entering the SP code into the Workday search bar and selecting the item that appears in the search results. On the supervisory organization page, select the Related Actions button, to the right of the organization name, and then select Org Chart from the bottom of the pop-up menu.

This error does not prevent staffing business processes from routing for approval as expected.