Known Issues

Issue Resolved: Error with accessing Archive in My Tasks

Known Issue: An issue prevented users from accessing the Archive in My Tasks. This issue has been resolved. Time to resolution: Resolved. Details: Workday has resolved an issue wherein users were not be able to access the Archive in My Tasks due to an error. Users should now be able to access their Archive in […]

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Issue Resolved: Time Blocks in Unsubmitted Status

Known Issue: It has been brought to our attention that time blocks entered onto the Time Entry calendar during the last two days, caused retro time blocks that were once approved to go into an unsubmitted status (most commonly for July 31). This issue has been resolved and is no longer occurring. Time to resolution: […]

Categories: Workday

Known Issue: Error with accessing Archive in My Tasks

Known Issue: An error is currently preventing users from accessing the Archive in My Tasks. Time to resolution: Expected resolution by August 4 **UPDATE** Workday has identified the cause and is testing a fix. The anticipated release date for the fix into production is the August 4th, 2023 Service Update. Details: Workday is aware of […]

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Issue: Error When Uploading Documents to Workday

Known Issue: Workday is aware of an issue where users are unable to upload an attachment to a number of processes including job applications, I-9s, and Supplier Invoices. Time to resolution: Unknown. Details: Workday is aware of an issue where external candidates are unable to upload an attachment/resume during their job application on an external […]

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Issue: Horizontal scroll bar not functioning while performing select business processes in Microsoft Edge browser

Known Issue: When using Microsoft’s Edge browser to perform certain business processes in Workday, the horizontal (left to right) scroll bar at the bottom of the main section is not functioning properly. Time to resolution: Unknown. Users may use an alternative browser, such as Google Chrome or Firefox, to avoid encountering the issue in the […]

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Issue Resolved: Notifications inadvertently sent from WSU9 Workday tenant

Issue: Some WSU employees received erroneous email notifications from the WSU9 Workday tenant between May 26 and June 1, 2023. This issue is resolved. Time to resolution: Resolved. Details: The Modernization team was made aware of some employees receiving an increased number of email notifications from Workday between May 26 and June 1. After troubleshooting, […]

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Issue Resolved: “I Certify” field indicating “No” when Effort Certification is Certified

Known Issue: As of March 1, 2023, there two separate situations where the “I Certify” field on an Effort Certification will indicate “No.” Time to Resolution: Resolved. Details: As of March 1, 2023, there were two separate situations where the “I Certify” field on an Effort Certification will indicate “No.” Both situations have been resolved. Effort Certifications that […]

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