Known Issues

Known Issue: When an employee requests Time Off or Leave of Absence through the Time Off Calendar an error message incorrectly appears. Resolution: Use the Absence Calendar for Time Off and Leave of Absence requests. This is the standard practice for submitting Time Off and Leave of Absence at WSU. Time to Resolution: Resolved Details: Workday is aware of an issue where […]

Known Issue: When running the Pro Forma Effort Certification task for a worker and a date range, Workday incorrectly returns a pay period not in the effort certification start and end date range selected. Time to Resolution: September 9, 2023, tentatively. Details: When running the Pro Forma Effort Certification task for a worker and a date range, Workday incorrectly […]

Known Issue: There are, as of March 1, 2023, two separate situations where the “I Certify” field on an Effort Certification will indicate “No.” Time to Resolution: September 2023, tentatively. Details: There are, as of March 1, 2023, two separate situations where the “I Certify” field on an Effort Certification will indicate “No.” The first […]

Known Issue: When an employee requests Time Off or Leave of Absence through the Time Off Calendar an error message incorrectly appears. Resolution: Use the Absence Calendar for Time Off and Leave of Absence requests. This is the standard practice for submitting Time Off and Leave of Absence at WSU. Time to Resolution: Next update […]

Known Issue: Ability to search for an employee by their Employee ID was temporarily unavailable this morning. Time to Resolution: Resolved. Details: Workday pushed a Domain Update for the search by Employee ID functionality. During the update, searching for an employee by Employee ID from the main search box was temporarily unavailable. The update is […]

Known Issue: The delayed distribution of notifications to employees and managers regarding a Mass Salary Increase (MSI) for AP and faculty dated September 1, 2022, caused confusion. Time to Resolution: Resolved. Details: Earlier this week, employees and supervisors received an email from hrs.workday@wsu.edu regarding salary increases effective September 1, 2022. The emails included a PDF […]

Known Issue: Modernization was made aware of an accounting issue which occurred during normal monthly ledger period status updates. The Controller’s Office and Modernization are currently investigating to identify impacted transactions. Time to Resolution: Resolved. Details: During normal monthly ledger period status updates, the January 2022 ledger period was inadvertently opened, allowing a number of transactions to post […]

Action to Resolve Known Issue: Workday Maintenance Window, Sunday Feb 5, from 5 to 10 AM Modernization was recently made aware of an accounting issue which occurred during normal monthly ledger period status updates. The issue resulted in the January 2022 ledger period being inadvertently opened, allowing a number of transactions to post back into […]

Known Issue: The testing of new business process and notification configurations may inadvertently trigger email notifications for some employees. Time to Resolution: By end of day, Thursday, January 26. Details: Some employees have reported receiving email notifications for actions completed on their behalf in Workday by members of the Modernization team. We are currently testing […]

Known Issue: Modernization was recently made aware of an accounting issue which occurred during normal monthly ledger period status updates. The Controller’s Office and Modernization are currently investigating to identify impacted transactions. Time to Resolution: February 5, 2023 Details: During normal monthly ledger period status updates, the January 2022 ledger period was inadvertently opened, allowing […]