Known Issue: We are aware of an issue causing spend amounts on supplier contracts created between January 21, 2022 and March 11, 2022 to not calculate correctly. This issue does not limit payments, and no action is required unless your contract balances are critical. Estimated Time to Resolution: April 9, 2022 Details: Although Workday has […]
Known Issue: Not all users are able to see all search results when searching the Workday Knowledge Base. Because of this, we have removed the search bar. All users can still search for all Workday materials by using the search field on the Workday Service Desk. Estimated Time to Resolution: Unknown. Details: As reported previously, some users cannot see all […]
Known Issue: All awards and grants affected by this issue should now have correct balances in Workday. Estimated Time to Resolution: Resolved. Details: Today we posted a correction to FY21 commitment and obligation ledgers that offsets previous correction journals made in FY22. Read more about this issue here.
Known Issue: We are working to post a correction to FY21 that will offset the correction journal in FY22. No action is needed by departments. Estimated Time to Resolution: Friday, February 25, 2022 Details: Previously, we made corrections in FY22 on the commitment and obligation ledgers that cleared up imbalances caused by missed timing on the end of year […]
Known Issue: Per diem meal rates were incorrect in Workday from October 1 until October 24, 2021, which affected any expense reports submitted during that time. We have fixed this issue, and employees will now be reimbursed. Estimated Time to Resolution: Resolved. Details: As reported previously, per diem meal rates for the contiguous US were incorrect within Workday […]
Known Issue: The report CR GRA PI Award Lines Financial Summary was not working last week. This is now resolved. Estimated Time to Resolution: Resolved. Details: Updates have been made to CR GRA PI Award Lines Financial Summary resolving errors reported by users. As a reminder, grant managers should continue to use the report CR GRA SPS Award Lines Financial Summary instead of CR GRA PI […]
Known Issue: Some users are unable to see all results when searching the Workday Knowledge Base. Estimated Time to Resolution: Unknown Details: Community feedback has brought to our attention that some users cannot see all results when searching the Workday Knowledge Base. These users can see the top 5 results that show up below the search bar as […]
Known Issue: The process to pay hourly employees with different funding sources in Workday was not working as expected, so these employees have been paid from their costing allocation funding source instead. We recommend following the guidance in this matrix to ensure that hourly employees with different funding sources are being paid from the right one. Estimated Time […]
Known Issue: The report CR GRA PI Award Lines Financial Summary is not working at this time. We are investigating this issue. We recommend that grant mangers run the report CR GRA SPS Award Lines Financial Summary instead. Estimated Time to Resolution: Unknown. Details: We are aware that some grant managers are having issues running the report CR GRA PI Award Lines Financial […]
Known Issue: We’ve resolved a longstanding issue resulting in Workday Knowledge Base users’ inability to view inclusive search results for articles and training materials. Details: Users may now enter article titles, keywords, and labels in the search field, and will receive comprehensive search results across the entire Workday Knowledge Base. Visit the Workday Knowledge Base […]