Issue: Spend amounts on some supplier contracts not calculating correctly

Known Issue: We are aware of an issue causing spend amounts on supplier contracts created between January 21, 2022 and March 11, 2022 to not calculate correctly. This issue does not limit payments, and no action is required unless your contract balances are critical.

Estimated Time to Resolution: April 9, 2022

Details: Although Workday has corrected the underlying issue, supplier contracts created between January 1, 2022 and March 11, 2022 that do not have any net-new spend transactions after March 11 may show the wrong spend amount on the supplier contract header. For WSU, 133 contracts may be affected.

This issue does not limit payments, and no action is required unless your contract balances are critical. Please know that your contract balances will not show up correctly until Workday’s fix is in place on April 9.

While Workday fixes this issue, you can follow the workaround below to ensure amounts display correctly.

To find out if your supplier contracts are affected, run the CR PRO Find Supplier Contracts report with prompts “Contract Start Date On or After 1/21/22” and “Contract Start Date On or Before 3/11/22.”

For affected supplier contracts, please create a new purchase order or invoice against the contract, or edit an existing invoice, purchase order, receipt, return, or PCard transaction against the contract. This will cause the spend transaction amounts to re-calculate and display correctly on the supplier contract.

Please contact us with any questions.