Known Issues through 5/2/24

The issue previously reported with ACH payments is resolved, and ACH payments have resumed. For questions, please contact the Payments Team.

Known Issue: ACH payments are on pause until Nov. 15 due to an issue with processing. Estimated Time to Resolution: Unknown.

Known Issue: Per diem meal rates were incorrect in Workday from October 1 until October 25, which affected any expense reports submitted during this time. We have fixed this issue, and will share more details soon about how to submit expense reports for correction. Estimated Time to Resolution: Mid-November

Known Issue: We’ve corrected the issue where available balances in FY22 appeared inflated in reports that included commitments. Estimated Time to Resolution: Resolved. Details: A timing issue with fiscal year end resulted in spend commitment liquidations processed between July 1 and July 12 having the potential to liquidate a commitment within FY22, but the corresponding […]

Known Issue: Search functionality for Programs and Program Hierarchies is working as designed. Estimated Time to Resolution: Resolved.

Known Issue: The FICA exemption integration from myWSU to Workday caused some students to be incorrectly marked as non-exempt for the first FLSA sub-period of the first pay cycle of the fall. If a student should be exempt from FICA, we will move non-student hours to student hours or work-study to correct this. Estimated Time to […]

Known Issue: Searches for Programs and Program Hierarchies in Workday are not behaving as expected. Read on for workarounds while Workday addresses this issue. Estimated Time to Resolution: Unknown.

Known Issue: If you use the “Results View from Journal Lines” tab in the Pay section of an employee’s profile, you will receive an error when trying to run the report. We’re removing this tab while we work on a long-term solution. Estimated Time to Resolution: Unknown.

Known Issue: If you’re using the “Results View from Journal Lines” tab in the Pay section of an employee’s profile, you will receive an error when trying to run the report. Estimated Time to Resolution: Unknown.

Known Issue: We’ve corrected the issue where available balances in FY22 appeared inflated in reports that included obligations. Estimated Time to Resolution: Resolved.