Ever wanted to print an article or guide from the Workday Knowledge Base? Some users have reported that trying to print an article directly cuts off the left side by about one inch. Here’s how to save and print any knowledge base material without issues. 1. Scroll to the bottom of the article and select […]
Known Issue: The earlier Confluence outage preventing users from accessing support materials is resolved. The Workday Knowledge Base should be functioning as expected. Estimated Time to Resolution: Resolved.
Known Issue: Confluence is currently preventing users from accessing knowledge base articles and reference guides. The Workday Knowledge Base is affected. Estimated Time to Resolution: Unknown Details: A system-wide Confluence outage is preventing users from accessing support materials, including those in the Workday Knowledge Base. This outage does not impact Jira. Users can still successfully […]
Known Issue: Workday is no longer experiencing issues preventing exporting reports to Excel. Estimated Time to Resolution: This issue is resolved. Some instability may continue throughout the afternoon. Workday and WSU will continue to monitor the situation. Details: As reported earlier, custom reports (any report beginning with “CR”) were unavailable to download as Excel files […]
Known Issue: Workday is currently experiencing issues preventing exporting reports to Excel. Estimated Time to Resolution: Unknown; Workday is actively investigating and will provide an update in the early afternoon. Details: Currently in Workday, custom reports (any report beginning with “CR”) are unavailable to download as Excel files from Workday. Users are receiving the following […]
Known Issue: Changing a PCard transaction that has grant worktags after it’s been approved causes imbalances in revenue and expenses. WSU has submitted a case to Workday, and they are actively working to resolve this glitch. We will post additional updates as we know more. Estimated Time to Resolution: This issue has been resolved. Details: As reported previously, […]
Known Issue: The issue causing spend amounts on supplier contracts created between January 21 and March 11 to not calculate correctly is resolved. Estimated Time to Resolution: Resolved. Details: We followed up with Workday to confirm that contract balances for this time period should now show up correctly on the supplier contract header.
Known Issue: The majority of active purchase order lines have been reopened. Estimated Time to Resolution: Resolved. Details: As reported previously, active purchase order lines were inadvertently closed for receiving. With the exception of less than 30 purchase orders, active purchase order lines are now reopened. A handful of purchase orders are still closed due […]
Known Issue: Active purchase order lines were inadvertently closed for receiving in Workday on March 21 via a bulk process initiated by a Department Buyer. Access for Department Buyers to Close or Reopen Lines for Receiving in Workday has been disabled. Department Buyers will still be able to Close and Open Purchase Order Lines for […]
Known Issue: We are aware of an issue causing spend amounts on supplier contracts created between January 21, 2022 and March 11, 2022 to not calculate correctly. This issue does not limit payments, and no action is required unless your contract balances are critical. Estimated Time to Resolution: April 9, 2022 Details: Although Workday has […]