Known Issue: You may have noticed that some of your revenues and receivables appear to be missing in Workday. We are working to load these revenues and receivables, and will update you when this is complete. Expected Time of Resolution: We expect to have these revenues loaded by the end of March.

Known Issue: Some portions of Gift Revenue in Endowed Gifts should not have been reclassified from Ledger 4500 to 4510. We have corrected this issue. Estimated Time to Resolution: Resolved Details: Last week we became aware of an issue with gift revenues, which we have resolved. Beginning balances for gifts are now correct, and the […]

Known Issue: Benefit encumbrances inaccurate Estimated Time to Resolution: Unknown Details: The benefit encumbrances associated with employees are not being correctly stated in Workday and therefore making budget to actuals reports inaccurate. All funds and accounts are impacted. The team is working to resolve the issue and will provide an update once a fix has […]

Known Issue: Some portions of Gift Revenue in Endowed Gifts should not have been reclassified from Ledger 4500 to 4510. Estimated Time to Resolution: 1 week Details: We’ve become aware of an issue with gift revenues, which we are working to correct as quickly as possible.

Known Issue: Accessing detailed transactional data in myWSU for scholarships is difficult. Estimated Time to Resolution: Several days for short-term solution, 2 months for long-term solution Details: We know the scholarship deadline is coming up soon, and that finding detailed transactional information about scholarships has been difficult. Here are the short- and long-term solutions we’re […]

For this week’s tips and tricks, we will define what it means to now be in the Workday Stabilization period, as well as provide community resources for continuing to learn the new system together.

Known Issue: The process to pay hourly employees with different funding sources in Workday is not working as expected, so these employees are being paid from their costing allocation funding source instead. This impacts student-hourly employees. Estimated Time to Resolution: Unknown

The library of on-demand recordings of Workday trainings is now hosted in Microsoft Stream instead of Youtube. Stream is a video platform available to all WSU employees, used frequently by professors to host course video content. Because Workday trainings are only authorized for WSU use, the move to Stream provides a level of necessary security.

Workday Open Office Hours start tomorrow, Tuesday, March 2. These open Zoom sessions are an opportunity for employees to bring their questions and talk to Modernization team members, who will be available to provide answers to questions, links to resources, and demonstrate processes within Workday.