Known Issue: ACH payments are on pause until Nov. 15 due to an issue with processing.

Estimated Time to Resolution: Unknown.

Details: There is an intermittent issue with Bank of America processing ACH remittances. We are troubleshooting the issue with Bank of America. In order to help isolate the error, WSU will halt all ACH payments through Monday, November 15. We will provide updates as information is gathered. Stipends to WSU students who are Workday 1099 Suppliers were affected, and the Payments Team is attempting to manually fix these critical payments while we determine and test a solution. For questions, please join the Payment Services Q&A Session on Wednesday, November 17, at 11 a.m.

Note: This information will also go directly from Accounts Payable to the following listservs: Fiscal Specialists, Controller’s Office, Finance and Administrative Officers, and System Managers.