Issue Resolved: Service desk and knowledge base are down

Known Issue: Both the Workday Service Desk and Workday Knowledge Base are back up again after an earlier outage. Estimated Time to Resolution: Resolved Details: The University-wide outage to platforms powered by Jira or Confluence (such as the Workday Service Desk and Crimson Service Desk) is now resolved. We thank you for your patience as […]

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Fiscal year end close schedule adjustment

We’re extending part of the fiscal year end schedule to give central units time to process financial activities that must be reported to the state. FY21 will still close in Workday today. What this does impact is the amount of time before you’ll see the roll forward of assets, liabilities, and retained earnings. We are […]

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Issue Update: Service desk and knowledge base are down

Known Issue: Both the Workday Service Desk and Workday Knowledge Base are down again after an earlier outage. Estimated Time to Resolution: Unknown Details: ITS continues to work to resolve this issue. Both the service desk and the knowledge base may work sporadically but slowly throughout the afternoon. All University systems that use Jira and […]

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Issue: Service desk and knowledge base are down

Known Issue: Both the Workday Service Desk and Workday Knowledge Base are down. Estimated Time to Resolution: Today Details: Due to issues behind the scenes, the Workday Service Desk and Workday Knowledge Base are currently down. ITS is actively working on a solution.

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Workday Tips & Tricks: Tips & Tricks Series Reducing Frequency

Beginning the week of July 19, the Workday Tips & Tricks series will reduce its weekly publication frequency. We’ll continue to publish Tips & Tricks articles on an on-demand basis to keep you up to date on the latest ways to streamline and optimize your Workday experience. Visit the Tips & Tricks page to view […]

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Issue Resolved: HCA benefit expense

When we moved into Workday, we changed from employer health contribution costs (benefits) being charged once per month to twice per month to align with payroll. This resulted in an extra half month expense being charged in December 2020. To make sure we are properly stating expenses for grants and other categories, we have removed the […]

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Workday Tips & Tricks: Using Prefixes to Refine Your Searches

Applying a prefix when searching for a person, supplier, asset, or other item in Workday can help get you to your result faster. You can find a list of prefixes available to you based on your security role assignments by entering a question mark symbol (?) in the Workday search field.

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