Update: Automated Supplier Remittance Details for supplier invoices paid by ACH

Beginning September 2024, suppliers receiving ACH payments were added to a new program which provides them with remittance details via an automated email. The email contains a PDF file with a list of supplier invoices paid to that supplier for each settlement.

The process of moving suppliers into this new program will be completed the week of October 4.

To ensure that suppliers receive the automated email at the correct address, departments are encouraged to review their commonly used Suppliers to ensure that supplier email addresses are correct and up to date.

Workday sends the email to the supplier remit-to connection selected on the supplier invoice. If no remit-to connection is selected on the invoice, the email will route to the most recent email address added to the Supplier contact information tab. Due to this function, we highly recommend that supplier remit-to connections are added to or reviewed and updated for all suppliers that commonly receive ACH payments. If the supplier record does not contain an email address, the automated email will fail until an email address has been added.

Questions regarding this new program may be submitted via the Workday Service Desk.

View a sample of the Remittance Detail PDF file: