New Create Customer Request process

A new process allows any employee to request creation of a customer in Workday. The Create Customer Request process replaces two potential processes that departments may currently be using:

• The Create Customer request form in the Workday Service Desk
• The Create Customer business process in Workday, which can only be initiated by those with certain security roles.

To start using this new process, visit the new Create Customer Request Reference Guide in the knowledge base.

Questions? Submit a ticket through the service desk at support.workday.wsu.edu.