Known Issue: OKTA login unavailable

Issue: The login for WSU OKTA and other services were briefly unavailable, preventing users from accessing Workday, and other systems requiring multi-factor authentication.

Time to Resolution: Partially resolved, still monitoring.

Details: This afternoon, login to OKTA and other services were briefly unavailable. This issue prevented users from accessing Workday, and other systems requiring multi-factor authentication. After troubleshooting, ITS determined there is an existing issue affecting Ziply customers. Though the issue is largely resolved, ITS warns that Ziply customers may still experience some issues. They continue to monitor the issue.