Helpful contacts for finance, HR, payroll, and grants questions
During busy times of the year, such as Fiscal Year End, we know it’s important to get the information you need in a timely manner. Below, we’ve gathered a directory of key contacts for your finance, HR, payroll, and grants questions.
Who do I reach out to?
In general, the following guidance may be used to help determine if a question should be submitted via the Workday Service Desk, or directly to a department:
- Use the Workday Service Desk for any questions about:
- Workday business process steps or flow, such as how to initiate or complete a step in Workday
- The status of a business process in Workday
- Information or data within Workday
- Workday delegation
- Workday security roles and Workday system access
Within the Workday Service Desk, you’ll find a variety of specific ticket types to help route inquiries to the correct department and personnel. If you’re unsure to where a question should be routed, submit a General Workday Question ticket.
- Reach out to a department with questions about:
- Departmental policy or procedure
- Dates and deadlines for key events, such as Fiscal Year End or Mass Actions
- Leaves of Absence
- Bargaining Units
Finance, Payroll, and Grants contacts
- The Workday Service Desk
- Central departmental contacts
- Purchasing Services: purchasing@wsu.edu
- Accounts Payable: accounts.payable@wsu.edu
- Travel & Reimbursable Services: travel@wsu.edu
- University Accounting: gen.acct@wsu.edu
- Sponsored Program Services: sps@wsu.edu
Human Resources contacts
- The Workday Service Desk
- General Human Resources
- Time, Leave, & Absence
- HRS Departmental contacts
- Non-Workday HR questions: https://hrs.wsu.edu/contact/#contact-hrs-form
- Main HRS email: hrs@wsu.edu
- Employee benefits: hrs.benefits@wsu.edu
- Employee Records and Compliance: hrs.records@wsu.edu
- Compensation: hrs.compensation@wsu.edu
- Talent Acquisition: hrs.recruitment@wsu.edu
- Disability Services: hrs.disabilityservices@wsu.edu
- Learning and Organizational Development: hrstraining@wsu.edu
- Labor Relations: hrs.labor@wsu.edu