Workday listening session responses posted

Hearing from the WSU community about their experience using Workday is key to guiding planning efforts.

Throughout Fall 2021, Modernization Team members from Finance and HRS conducted a series of listening sessions with Area Finance Officers (AFOs) and administrative managers from each University area. These listening sessions provided the opportunity for in-depth discussions about issues facing Workday users across the University.

During the sessions, Modernization Team members documented common issues, pain points, and questions brought forward by the AFOs and administrative managers on behalf of their area employees. From this list, we have compiled several tables, highlighting suggested areas of improvement by workstream. View the detailed tables.