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Washington State University Modernization

Change Overview

Welcome to the Change Overview page! This page outlines major changes that will result from implementing Workday, including those related to each functional area (finance, human resources, grants administration, and payroll) and related processes and ways of working, and those that the broad University community will experience as we shift to a new administrative software. This page will be updated as the project moves forward and information about major changes evolves and broadens. 

Key Changes

There are several ways to begin to understand what kind of changes you might experience when we implement Workday. While many changes to business processes and procedures are still under consideration, we know that the following changes will affect most University employees: 

  • Ability to update and access your information quickly without going to multiple systems or locations (including tax information, direct deposits, address, contact information, etc.)
  • Electronic recording and approving of time worked and time off requests (e.g., annual, sick leave)
  • Automatic tracking of leave balances
  • One-stop shop for processing travel (from travel authority to reimbursement)
  • Get automatic notifications for transactions relevant to your role
  • Ability to view organizational charts
  • Clear view of transactions and processes: Check the status of a transaction and see its progress, as well as an overview of the entire review and approval process
  • Mobile app for access to Workday from anywhere
  • Shift away from paper forms to electronic workflows
  • Use of Multi-Factor Authentication (MFA) to access Workday
  • Vocabulary used to refer to different business processes

Top 5 Changes Handouts

Want to know how Workday will affect different tasks or topics for which you’re responsible? Check out the handouts below, which cover 5 major changes for different areas that will impact the WSU community.

Types of Change

Categorizing the types of changes WSU may encounter when implementing Workday helps the Modernization Team plan how to address them. During the Design Sessions and in their ongoing interactions with the University community, the Modernization team works to identify changes of the following types:

Process

Changes in…

  • The way the work gets done (process / policy)
  • Data sources or inputs
  • Reports or outputs
  • Work frequency
  • Communication or interaction

People

Changes in…

  • The skills & knowledge required to perform job activities
  • Behavior or culture required to perform job activities

Technology

Changes in…

  • The technology required to complete job tasks
  • The way existing technology is used
  • Task automation
  • User interface

Resources for Navigating Change

Resources for preparing for and navigating the changes brought about by Modernization are being expanded and developed. Currently, the following resources are available to any member of the University community: 

  • The Change Network is a system-wide team of 370+ representatives from each University area who are preparing to serve as responders and supporters of their colleagues through the implementation process. Change Network members will be equipped with knowledge regarding Modernization, as well as the resources available to their colleagues to help with change. 
  • The Change Toolkit provides resources in the form of change management training, reading, and infographics. The items in the toolkit are available to everyone, and can be used to help prepare individuals for the emotional and interpersonal affects of change.