How can we help?
Welcome to Modernization, the home of Workday news, links to important reference guides, and other helpful Workday related resources and information.
Scroll down to get the help you need.
Tips to help you find what you’re looking for:
Do you need to…
Get Help
Workday Service Desk, Knowledge Base, and Workday for… pages
Submit a help ticket
Visit the Workday Service Desk to submit a ticket.
Find reference guides
Do you know the guide you need?
Yes – Visit the Workday Service Desk and search all the guides in the knowledge base.
No – Go to the Training and Resources page and choose from the functional areas with their curated lists of important guides and other resources.
Elevating Cougs conference
- Catch up on the 2023 session recordings.
- Learn about the 2024 event.
Stay Informed
News, Feature Release Hub, Known Issues & Resolutions, Workday Digest
Read the latest news
Choose from one of these options:
- Review all the latest updates on the date-sorted News page.
- Filter the news by topic and choose from functional areas.
- Search through previous editions of the monthly Workday Digest.
Get technical updates
Choose from one of these options:
- Twice a year Workday delivers major updates. Find out what the team’s working on at the Feature Release Hub.
- The Known Issues & Resolutions page shares Workday functionality statuses.
Understand how Workday fits into your day-to-day operations
Workday Tips & Tricks
The Tips & Tricks Hub shares quick snippets to help you do things faster and easier in Workday.
Workday Success Stories
Workday Success Stories share the positive impact Workday brings to WSU from more efficient processes to saving paper and ways Workday makes planning easier for departments.
Workday Touch Points
Learn how Workday connects with other systems at WSU, what types of data are in Workday and why it’s important to maintain them.
Workday Concepts
Workday Concepts Guides feature detailed information about each function, with foundational terms, which security roles support the functions, and links to related reference guides based on those security roles.
Subscribe to the Workday Digest
The Workday Digest shares the latest news about Workday, its feature updates, training opportunities and other related projects every month.
To learn more, visit the Workday Digest page.
Current Workday Related Projects and Activities
Learn more about the projects Modernization and our WSU partners are working on.
Additional Projects
About Modernization
Modernization collaborates across WSU to streamline business and support new tools that connect to Workday and its related processes.