Issue Resolution: Revenue Transfer routing

Known Issue: Revenue Transfers currently don’t route to the Foundation Manager. This causes difficulties with annual stewardship reporting and recording donor contributions. Estimated Time to Resolution: April 9

Categories: Uncategorized

Issue: Asset conversions

Known Issue: When we converted the Property Inventory from legacy systems to Workday, we used the funding Budget-Project to crosswalk the Coordinating Cost Center for the Workday asset. We’ve learned that this caused issues with assets that were ever transferred from their original department. Estimated Time to Resolution: Mid-May.

Categories: Uncategorized

New Create Customer Request process

A new process allows any employee to request creation of a customer in Workday. The Create Customer Request process replaces two potential processes that departments may currently be using: The Create Customer request form in the Workday Service Desk The Create Customer business process in Workday, which can only be initiated by those with certain security roles.

Categories: Uncategorized

Issue: Don’t change PCard transactions with grant worktags after approval

Known Issue: Changing a PCard transaction that has grant worktags after it’s been approved causes imbalances in revenue and expenses. Estimated Time to Resolution: Unknown. Details: We’ve learned that when a PCard transaction that has grant worktags is changed (edited) after it’s already been approved, the Award Cost Process is not triggered. This leads to […]

Categories: Uncategorized

Accounting journal live guidance tomorrow

Since many accounting journals remained open when General Accounting tried to close the month of March, we would like to share some guidance for the future about processing accounting journals by month end. Please join us during tomorrow’s Open Office Hours for General Finance, where Tami Bidle will go over procedures for departments and answer […]

Categories: Uncategorized

Issue Update: Payroll Results View disabled

Known Issue: Payroll Results View disabled due to a security concern. Estimated Time to Resolution: Unknown Details: As reported previously, Payroll Results View has been disabled from the worker profile in Workday due to a security concern. To help you view data similar to what you were able to see with Payroll Results View, we have added a […]

Categories: Uncategorized

Open Office Hours extended

Workday Open Office hours have been extended through April. Originally scheduled for March, Workday Open Office hours are open Zoom sessions where Modernization and central unit team members can answer questions, link to resources, and demonstrate Workday processes for WSU community members.

Categories: Uncategorized